April 14, 2024


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What the Disney guest experience could look like when parks reopen in US

2 min read

disney parks

Disneyland could see limited visitor numbers and virtual queues when it reopens post-COVID-19. Image: AFP/Bertrand Guay via AFP Relaxnews

Capped visitor numbers, virtual queues and enhanced screening measures are among some of the changes that could be in store for guests of Disney theme parks and resorts in the age after COVID-19.

That’s according to an update from Disney Parks’ own resident chief medical officer, who provided more details on what the new Disney experience may look like when parks do reopen.

The message was posted after Disney announced that its Shanghai resort will reopen on Monday, with enhanced health and safety measures.

In her message, Dr. Pamela Hymel said she and her team are looking at a phased reopening of parks across the United States. For example, retail and dining locations may open prior to the theme parks themselves.

Physical distancing will likewise become a major focus in enhanced health protocols. Like Shanghai Disneyland, where visitor numbers will be capped, parks in the U.S. will “likely” limit the number of visitors with the help of its Disney park apps, and through virtual queues at Disneyland and Walt Disney World for rides and other facilities.

High traffic areas will undergo increased cleaning and disinfection procedures and hand sanitizing stations will be implemented across the parks.

Meanwhile, though details are scarce, Hymel also said she is looking at enhanced screening procedures and prevention measures.

In Shanghai, all visitors will be required to wear masks and undergo temperature checks, and they must present their digital green card validating that they are in good health. In China, a digital health code system involving green and red QR codes on mobile phones color codes citizens’ health status.

“Given the constantly changing global health environment, these practices may evolve as we consider the latest guidance, but we will share more information with you as we look towards reopening,” she said. JB


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What you need to know about Coronavirus.

For more information on COVID-19, call the DOH Hotline: (02) 86517800 local 1149/1150.

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