Fast-food giant Jollibee has launched its food delivery business in the US and Canada via tech platform DoorDash, timely catering to a multitude of consumers forced to stay at home due to the COVID-19 pandemic.
With Jollibee’s dine-in space temporarily closed, its operations in North America and Canada had been limited to drive-through across select locations, call and pick-up, and take-out services.
The launch of Jollibee delivery powered by DoorDash is seen to give American and Canadian consumers easier access to its menu. Its US stores opened for delivery beginning April 13 while Canadian stores launched the delivery business on April 14.
The delivery service is now available in all currently open stores throughout North America, across the states of Arizona, California, Florida, Hawaii, Illinois, Nevada, New Jersey, New York, Texas, Washington, and Virginia of the U.S., as well as in the Canadian provinces of Manitoba, Ontario, Alberta and Saskatchewan.
In addition to the flagship Jollibee brand, Chowking and Red Ribbon have also launched delivery in the US via DoorDash app.
Customers have the option to order the brand’s signature offerings a la carte, build their own meals or order a family pack, featuring some of Jollibee’s favorite items. Every order will be secured with a tamper-evident seal to ensure the food is not touched after being packed in-store.
In conjunction with the launch of nationwide delivery, Jollibee is also donating 5,000 meals to healthcare workers at hospitals across the country. Every delivery care package will include a ‘Note of Joy’ from customers to show thanks and appreciation for hospital workers’ dedication and service during the COVID-19 pandemic.
“At Jollibee, it is part of our mission to spread joy, and during this time we want to bring it to those who need it most, our healthcare workers,” said Maribeth Dela Cruz, president of JFC North America, Philippine Brands. “We’re looking forward to providing more than just a meal, but the appreciation from people all over the country for everything those on the front-lines are doing, day and night, for our communities.”
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